Terms and Conditions for Habitat Suites Hotel, Guruvayur
1. General
1.1. These terms and conditions govern your use of Habitat Suites Hotel’s services and facilities.
1.2. By making a reservation, you agree to comply with these terms and conditions.
2. Reservations
2.1. All reservations are subject to availability and are not confirmed until you receive a confirmation email from Habitat Suites Hotel.
2.2. The hotel reserves the right to cancel or amend reservations if necessary.
3. Check-In and Check-Out
3.1. Check-in time is from 03:00 PM. Early check-in is subject to availability and may incur additional charges.
3.2. Check-out time is by 01:00 PM. Late check-out is subject to availability and may incur additional charges.
4. Identification
4.1. Valid identification (Passport, Aadhar, Driving License, or Government ID) is required at check-in.
4.2. Local IDs are accepted.
5. Payment
5.1. Payment for your stay must be made in full at the time of check-in unless otherwise agreed.
5.2. Rates are subject to change and may vary from those listed on online travel agencies (OTTs).
6. Refund, Cancellation and No-Show Policy
6.1. If the booking is cancelled within 72 hours prior of check in date – 1 night retention charges will apply. If cancelled prior to 72 hours from the check in date – NIL charges apply. Refunds, if any, will only be credited to the same card / same account that used for booking, within 15 working days. The hotel is not responsible for delays from the banks or payment gateways.
6.2. No-shows will be charged the full amount of the first night’s stay.
7. Breakfast
7.1. Breakfast is served from 7:30 AM to 10:00 AM.
7.2. Complimentary breakfast is included only for bookings made directly through our website or hotel. Bookings via OTTs may not include breakfast.
8. Facilities and Services
8.1. The use of hotel facilities is at the guest’s own risk.
8.2. Guests are responsible for their personal belongings and the hotel is not liable for any loss or damage.
9. Conduct
9.1. Guests are expected to conduct themselves in a respectable manner and not cause any disturbance or nuisance within the hotel premises.
9.2. The hotel reserves the right to refuse service or evict any guest who violates these terms and conditions.
10. Smoking and Alcohol
10.1. Smoking is strictly prohibited within the hotel premises.
10.2. Alcohol consumption is not allowed within the hotel premises.
11. Pets
11.1. Pets are not allowed in the hotel.
12. Food Policy
12.1. Outside food is not permitted within the hotel premises.
12.2. Non-vegetarian food is not allowed.
13. Visitor Policy
13.1. Guests are not allowed to invite outside visitors to their rooms.
14. Child & Extra Bed Policy
14.1. Child below 6 years will be complimentary without an extra Bed and child above 6 year will be considered as extra person in the room inclusive of extra Mattress. An extra bed can be provided for children at an additional charge of INR 800 per child, subject to availability.
14.2. Additional guests can be accommodated with an extra bed at a charge of INR 800 per guest, subject to availability.
15. Events and Private Parties
15.1. Private parties or events are allowed with prior permission from the hotel management.
16. Liability
16.1. The hotel is not liable for any injury, loss, or damage incurred by guests during their stay.
16.2. Guests shall be responsible for any damage caused to hotel property during their stay.
17. Governing Law and Jurisdiction
17.1. These terms and conditions shall be governed by and construed in accordance with the laws of India.
17.2. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Guruvayur.
By staying at Habitat Suites Hotel, Guruvayur, you agree to adhere to these terms and conditions. Thank you for your cooperation and understanding.